We can’t wait for you to try your Jolicare products! If you're in West Malaysia, your products will arrive in about 2-4 days. For our customers in East Malaysia, expect your package within 4-10 days. We’re working hard to get your order to you as swiftly as we can!

Yes, they are! Jolicare is recognized as a "cosmetic product" by Malaysia’s Ministry of Health (KKM) and the Health Sciences Authority (HSA) in Singapore. Our products are made in GMP and Halal-certified facilities to ensure they meet world-class standards.

Additionally, we test our products in renowned professional labs like SGS and MyCO2 to commit to the highest product quality possible.

No, our products do not contain steroids. We're dedicated to providing safe, herbal skincare to repair your dry, itchy and sensitive skin.

Our products are tested at well-known labs like SGS and MyCO2, recognized by Singapore's Health Sciences Authority (HSA) and Malaysia’s Ministry of Health (KKM), to make sure they meet strict safety standards and are steroid-free.

Plus, our "Ten Zeros" promise means no steroids, mercury, lead, SLS, SLES, sulfates, artificial fragrances, coloring, hormones, cruelty, or parabens. We're committed to offering you only the safest and most effective skincare.

While our products are designed to be safe for all family members, individual situations vary. We always recommend consulting with your doctor, especially if you are pregnant or considering use for a baby, to ensure our products are suitable for your specific needs.

Yes, our customers often use Baby versions for more sensitive skin areas, including the face and private areas, due to its gentle formula. However, we always recommend consulting with a doctor first to ensure it’s suitable for your specific needs and skin conditions.

Results vary as everyone's skin is unique. Many of our customers experience immediate relief from itchiness, thanks to the instant-cooling and itch-relieving herbal formulation. For long-term improvements in dry, itchy, and sensitive skin, you may notice changes within a few days to a few weeks.

Consistent use of Jolicare products, combined with healthy lifestyle and nutrition habits, enhances your skin's repair and restoration. Stick with it for the best results, and you'll likely see your skin improve significantly over time.

Yes, we do! We're happy to provide a 14-day money-back guarantee under our Jolicare+ Protection Plan for all purchases made through our official online store. Shop with us and enjoy peace of mind, knowing you’re fully covered!

Yes! We offer a 3-month installment plan with 0% interest through the Atome app. Just choose Atome when you check out to spread your payment over three months.

Choose "Atome" as your payment method at the checkout page to split your order into 3-payments. Zero-interest.

1. Choose "Atome" as the payment method at checkout
2. Download Atome apps.
3. Create an account (for new users) and complete the payment process.

Yes! We are on popular online shopping platforms such as Shopee, Lazada and TikTok Shop.

*IMPORTANT: Always make sure you buy from our official stores to receive authentic Jolicare products. We currently do not distribute our products through any agent/ distributor.

Of course! Picking the right skincare product can be tricky, especially for dry, itchy, and sensitive skin. But you don’t have to figure it out by yourself.

Our friendly customer support team is ready to help you. Just contact us, and we’ll help you find the best Jolicare product for your needs.

Let’s get you started on the right path!