Most customers experience immediate relief in cooling, itch relief, and moisturization right after applying Jolicare Cream. With 1 month of consistent use, skin typically becomes more moisturized, showing noticeable improvements in overall skin health and repair. Since everyone’s skin is different, results may vary based on individual factors and regular product use.

Pro Tip: Avoiding environmental and food triggers can help enhance these benefits.

Stay consistent, and you’ll see your skin becoming healthier and happier!

Jolicare Cream is crafted with pregnancy-safe, premium herbal ingredients, making it generally suitable during pregnancy.

However, due to its potent cooling effect, some may find it too intense. We recommend considering Jolicream 2.0 Baby for a gentler alternative.

As each pregnancy is unique, it’s best to consult your doctor before starting any new skincare products to ensure they meet your specific health requirements.

Yes, children and babies can use Jolicare Cream as all ingredients are safe.

However, its cooling effect may be too strong for newborns and very young infants. We designed it for individuals aged 6 and older. For babies younger than 6 years, we offer Jolicream 2.0 Baby, which is milder and specifically formulated for sensitive young skin.

As with any product for children and especially babies, we recommend consulting a doctor before use to ensure it is suitable for your child’s specific needs.

Yes, Jolicare Cream’s ingredients are safe for use on private areas. However, because the cooling effect may be too intense for these sensitive regions, we recommend Jolicream 2.0 Baby for a milder experience.

As always, we recommend consulting your doctor before using any new skincare products on sensitive areas.

We formulated Jolicare Cream to be versatile, so you can confidently apply it to your scalp. It helps moisturize and repair dry, sensitive areas, promoting healthier skin with our gentle herbal formulation.

Yes, Jolicare Cream is safe for facial use. However, due to the cooling effect, we recommend Jolicream 2.0 Baby for a gentler experience on the sensitive skin of the face.

We recommend applying 2-3 times per day, or whenever your skin feels dry or itchy. Ideal times include after showering, in the morning, and before bed for best results.

Jolicare Cream: Designed for targeted, intense repair of areas with dryness, itchiness, or flare-ups.

Jolicare Lotion: Ideal for daily repair to keep the skin moisturized, prevent flare-ups, and maintain overall skin health.

Jolicare Cream and Lotion have different purposes.

Use Jolicare Cream first on specific areas with dryness, itchiness, or flare-ups for targeted repair.

Then, apply Jolicare Lotion to the rest of your body for overall moisturization, daily repair, and to help prevent future flare-ups.

📦 Shipping Guarantee:
If you don’t get your order, we’ll give you your money back.

🚚 Shipping Time:
West Malaysia: 2-7 working days
East Malaysia: 3-10 working days

We send out all orders within 24 working hours. Our team works hard to get your order to you as fast as they can.

Yes, they are! Jolicare is recognized as a "cosmetic product" by Malaysia’s Ministry of Health (KKM) and the Health Sciences Authority (HSA) in Singapore. Our products are made in GMP and Halal-certified facilities to ensure they meet world-class standards.

Additionally, we test our products in renowned professional labs like SGS and MyCO2 to commit to the highest product quality possible.

All Jolicare products are 0 Steroids, 0 Parabens, 0 Fragrances.

Our products are tested at well-known labs like SGS and MyCO2, recognized by Singapore's Health Sciences Authority (HSA) and Malaysia’s Ministry of Health (KKM), to make sure they meet strict safety standards and are steroid-free.

We're committed to offering you only the safest and most effective skincare.

Yes, we do! We're happy to provide a 31-day money-back guarantee under our Jolicare+ Protection Guarantee for all purchases made through our official online store. Shop with us and enjoy peace of mind, knowing you’re fully covered!

Yes! We offer a 3-month installment plan with 0% interest through the Atome app. Just choose Atome when you check out to spread your payment over three months.

Choose "Atome" as your payment method at the checkout page to split your order into 3-payments. Zero-interest.

1. Choose "Atome" as the payment method at checkout
2. Download Atome apps.
3. Create an account (for new users) and complete the payment process.

Yes! We are on popular online shopping platforms such as Shopee, Lazada and TikTok Shop.

*IMPORTANT: Always make sure you buy from our official stores to receive authentic Jolicare products. We currently do not distribute our products through any agent/ distributor.

Of course! Picking the right skincare product can be tricky, especially for dry, itchy, and sensitive skin. But you don’t have to figure it out by yourself.

Our friendly customer support team is ready to help you. Just contact us, and we’ll help you find the best Jolicare product for your needs.

Let’s get you started on the right path!